Incoming Calls ring once or twice then straight to voice mai

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biruru
Just Passing Thru
Posts: 3
Joined: 09/05/2010
SIP Device Name: Linksys ATA PAP2T
Firmware Version: 3.15
ISP Name: Teksavvy
Computer OS: Windows Ultimate x64
Router: Asus WL-520GU

Incoming Calls ring once or twice then straight to voice mai

Post by biruru »

Hi, when trying to call my number, it rings once or twice and goes straight to voice mail? Is anyone having the same problem?
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: Incoming Calls ring once or twice then straight to voice mai

Post by laurent »

Log on to the website of freephoneline and check the FollowMe settings. The number of seconds there is how long until the call is sent to voicemail. Put at least 15 seconds for about 4 rings.
biruru
Just Passing Thru
Posts: 3
Joined: 09/05/2010
SIP Device Name: Linksys ATA PAP2T
Firmware Version: 3.15
ISP Name: Teksavvy
Computer OS: Windows Ultimate x64
Router: Asus WL-520GU

Re: Incoming Calls ring once or twice then straight to voice mai

Post by biruru »

All settings are right, it is set at 30. No incoming calls can come through, it just goes straight to voice mail.
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: Incoming Calls ring once or twice then straight to voice mai

Post by laurent »

Then check your ata and make sure it is registering properly. Also check that all appropriate ports (5060, 5061, 6060, 6061, 13000, 13001) are forwarded properly (in UDP) to your ATA device.