Billed again for SIP file

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patioslab
Just Passing Thru
Posts: 4
Joined: 03/31/2010

Billed again for SIP file

Post by patioslab »

Hi,

I changed my address yesterday and I have now been sent an invoice for the SIP file again (got the e-mail today). Will I actually be charged again or is this a standard thing that happens when you change your address?
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Billed again for SIP file

Post by FONGO_kris »

patioslab could you please PM me your number, it was most likely an automated email sent by mistake when your account was refreshed after the address update. You won't be billed don't worry! But I will get the invoice off your account for you right away.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
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