Error!One or more files are corrupted.Please reinstall freep

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jungario
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Error!One or more files are corrupted.Please reinstall freep

Post by jungario »

I keep getting this message:
Error!One or more files are corrupted.Please reinstall FreePhoneLine!
I clean reinstalled the application 3 times deleting all related registry keys, and files and application data, I am not having any issues with the pc everything else is running perfectly, I redownloaded the application just in case reinstalled same problem
Any help?
Thanks
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FONGO_steve
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Re: Error!One or more files are corrupted.Please reinstall freep

Post by FONGO_steve »

After you remove and clean the softphone, also try removing and cleaning out your Java installation. The softphone is a Java based application and if Java itself is corrupt or having issues, it can lead to errors in the softphone. Usually errors like yours are fixed by a full uninstall and reinstall of both.
Steve
Fongo
Development Support Specialist.
jungario
Just Passing Thru
Posts: 3
Joined: 11/17/2010
SIP Device Name: none
Firmware Version: none
ISP Name: bell
Computer OS: windows 7 32 bits
Router: none

Re: Error!One or more files are corrupted.Please reinstall freep

Post by jungario »

Thanks Steve,
I did uninstall java and freephoneline reinstalled java then freephoneline but still no luck.
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Winston
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Re: Error!One or more files are corrupted.Please reinstall freep

Post by Winston »

Here are my 2 cents

1- Remove FPL and Java
2-Download and install CCleaner into your computer
3- Run it (this will delete any entry in your Window's Regedit)
4-Install Java and finally FPL
W.S