Why cannot call in and out for the local and long distance

This section is for general discussions surrounding digital phone service.
fooway
Just Passing Thru
Posts: 11
Joined: 05/13/2010
ISP Name: Cable
Computer OS: winxp

Why cannot call in and out for the local and long distance

Post by fooway »

I cannot call out/in in these holidays using SIP phone? WHY?

The feedback information is "the phone number you dial is not in the service".
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Why cannot call in and out for the local and long distance

Post by FONGO_steve »

Can you please PM me your number, along with one or two of the numbers you are trying to call when receiving that error? If you can make a fresh test call to each before PMing that would also be great.
Steve
Fongo
Development Support Specialist.
fooway
Just Passing Thru
Posts: 11
Joined: 05/13/2010
ISP Name: Cable
Computer OS: winxp

Re: Why cannot call in and out for the local and long distan

Post by fooway »

It's Okay now. I found I plugged wrong phone line port. Many thanks!