Invalid configuration file, error !!!

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rkyadav
One Hit Wonder
Posts: 1
Joined: 01/08/2011
ISP Name: DSL
Computer OS: Windows 7 Professional
Router: N/A

Invalid configuration file, error !!!

Post by rkyadav »

I want to report an unusal problem with my softphone application. It works on Windows XP with McAfee internet security system. Unfortunately, on Win7 pro + Vipre AV + Vipre Firewall, it never connects. Every time it gives error "invalid configuration file" and program quits on responding to the error message. I had uninstalled JAVA followed by SOFTPHONE application and re-installed JAVA with latest versions, and SOFTPHONE application. The problem still persists. Can you help me get it fixed?

Thanks
RK
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: Invalid configuration file, error !!!

Post by Funkytown »

rkyadav wrote:Unfortunately, on Win7 pro + Vipre AV + Vipre Firewall, it never connects. Every time it gives error "invalid configuration file" and program quits on responding to the error message.RK

With Vipre Firewall ( or any firewall ) enable the right ports and that should solve your problem.