Terrible please help

This section is for general discussions surrounding digital phone service.
diegotoronto
Just Passing Thru
Posts: 6
Joined: 01/20/2011
SIP Device Name: iphone
Firmware Version: don't know
ISP Name: 3g
Computer OS: vista
Router: forgot

Terrible please help

Post by diegotoronto »

Hey I downloaded the program and trying to make calls but echos' really bad someone help also can i get this service on my iphone.. How can such company make a product if it echos like crazy
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: Terrible please help

Post by bridonca »

Hate to break it to you, but your gear sucks, not freephoneline. At least in this instance. Try a decent headset, and your problems will go away.

To be a little more technical, you are getting feedback from your microphone.
Ice
Lightly Seasoned
Posts: 151
Joined: 01/21/2010

Re: Terrible please help

Post by Ice »

A few things here:
1) What software are you referring to, the free software directly from Freephoneline? Mute the mic on your computer, leaving the "record" setting unmuted.
2) If other, try playing around with your device settings. I've seen a lot of "echo cancelling" settings in a variety of VoIP equipment and software.
3) Please use punctuation... tying everything in one line is really confusing especially if you're talking about different things the iphone for example is a separate question and then you talk about other stuff so as you can see it's hard to read we might be answering a different question than what your actually asking okay point made
4) Checkout Budphone for the iPhone and/or buy the config file, it's worth it.
5) There are a lot of companies out there that make products, both good and bad and most are improved over time... there are no problems we have with Freephoneline so it's likely a problem on your end.