It takes 20 seconds to hear voice after phone is answered

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yardern
Just Passing Thru
Posts: 2
Joined: 01/27/2011

It takes 20 seconds to hear voice after phone is answered

Post by yardern »

It takes 20 seconds to hear voice after phone is answered.

Dial, ring, answer, 20 seconds silence, then voice come over.
Same when I call voice mail.
Is the server too busy?

Thanks.
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Ice
Lightly Seasoned
Posts: 151
Joined: 01/21/2010

Re: It takes 20 seconds to hear voice after phone is answere

Post by Ice »

That's weird, I've heard something similar with mobile VoIP solutions but before we go into much... can you tell us your setup - what phone/equipment you have, your network setup, etc?
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yardern
Just Passing Thru
Posts: 2
Joined: 01/27/2011

Re: It takes 20 seconds to hear voice after phone is answere

Post by yardern »

The call was between softphone on Win XP Pro SP3 AND BlackBerry cellphone on Rogers.
BlackBerry is not on VOIP, it is traditional mobile phone.
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Ice
Lightly Seasoned
Posts: 151
Joined: 01/21/2010

Re: It takes 20 seconds to hear voice after phone is answere

Post by Ice »

Which softphone are you using... the one provided by Freephoneline?
How are calls to other phones (both landline and mobile)?
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