Iphone Sip - Cannot Hear but caller can hear me

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IAN
Just Passing Thru
Posts: 4
Joined: 02/07/2011
SIP Device Name: Linksys PAP 2 , & Iohone 4
ISP Name: Rogers
Computer OS: windows 7 64

Iphone Sip - Cannot Hear but caller can hear me

Post by IAN »

Hi , finally able to use sip setting on Iphone , sip client Acrobits , Fringe, but there is is issue , when i place the call i dont hear phone ring, the person i have called can hear the ring and can hear me clearly , and on my end nothing silent ,
already made sure i am on full volume , 2ndly if some one call me it goes straight to voice mail

please any one can guide me what i am doing wrong


Many Thanks

Ian
IAN
Just Passing Thru
Posts: 4
Joined: 02/07/2011
SIP Device Name: Linksys PAP 2 , & Iohone 4
ISP Name: Rogers
Computer OS: windows 7 64

Re: Iphone Sip - Cannot Hear but caller can hear me

Post by IAN »

so strange no one help here :(
Jos
Quiet One
Posts: 39
Joined: 07/18/2009

Re: Iphone Sip - Cannot Hear but caller can hear me

Post by Jos »

2. For any questions relating to device configuration, please use the other forum sections or post your question directly in the device topic that your question is meant for.
User avatar
bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: Iphone Sip - Cannot Hear but caller can hear me

Post by bridonca »

I will answer anyway. You have a SIP NAT issue, it is hard to fault freephoneline.ca because of a duff programmed router. What do you have for a router? Because that is ultimately the problem. The router does not know where to route the RTP audio packet. It guessed, and guessed wrong. Forwarding ports is your best bet.
IAN
Just Passing Thru
Posts: 4
Joined: 02/07/2011
SIP Device Name: Linksys PAP 2 , & Iohone 4
ISP Name: Rogers
Computer OS: windows 7 64

Re: Iphone Sip - Cannot Hear but caller can hear me

Post by IAN »

Jos sorry to post in wrong section .


bridonca I am using 3G network of Fido on Iphone data plan is 6gb, any other thoughts , i can post my setting if required

Thank you again