I use softphone on both winxp and win7. Recently the "Hide caller ID" stopped working on both platforms, I can no longer hide the caller ID.
Also when clicking on the "follow me" button on the softphone, the web page came up with error.
Please help.
caller ID and follow me problems with softphone
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- One Hit Wonder
- Posts: 1
- Joined: 01/31/2010
- ISP Name: Acanac DSL
- Computer OS: Win XP SP3
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- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: caller ID and follow me problems with softphone
We've never officially had any sort of support for hiding caller ID - the option in the softphone is only to block your caller ID for SIP to SIP calls (as it says) We had some issues in the early days of 911 abuse while using blocked caller ID. We hope that in the future we can offer this functionality across the board with exceptions setup for emergency calls.
A softphone update should be out soon addressing the follow-me issue. Unfortunately our web dev. team jumped the gun on implementing SSL encryption into our website before the softphone team was able to roll out their update to accommodated this change.
A softphone update should be out soon addressing the follow-me issue. Unfortunately our web dev. team jumped the gun on implementing SSL encryption into our website before the softphone team was able to roll out their update to accommodated this change.
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.