Caller ID problems

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boubou
One Hit Wonder
Posts: 1
Joined: 04/20/2011
SIP Device Name: Linksys ATA RTP300
Firmware Version: 3.1.24
ISP Name: Bell DSL
Computer OS: Vista

Caller ID problems

Post by boubou »

Hi,
The caller ID works only on the second line, if someone call me when the line is busy I can see his number but doesn't show when line is free. On the softphone, no problem for the caller ID. I tried to change my phone but still same problem. I am using a linksys ATA RTP300. Does someone had this problem before.

Thanks
tivieux
Just Passing Thru
Posts: 12
Joined: 10/11/2010
SIP Device Name: pap2
Firmware Version: unknow
ISP Name: videotron
Computer OS: windows
Router: wrt54gl

Re: Caller ID problems

Post by tivieux »

i have same problem so i think it is on fpl side

hope they fix it


by the way i use the bud phone

account
mahaos
Quiet One
Posts: 44
Joined: 09/28/2009

Re: Caller ID problems

Post by mahaos »

Hi,
The caller id is not working properly right now. The calls are provided as "UNKNOWN".
Hope it will be solved as soon as possible.
Thank you for the excellent work you are doing.
tivieux
Just Passing Thru
Posts: 12
Joined: 10/11/2010
SIP Device Name: pap2
Firmware Version: unknow
ISP Name: videotron
Computer OS: windows
Router: wrt54gl

Re: Caller ID problems

Post by tivieux »

for me it was on my side

i have rest my pap2 and re-enter the setting

and it work fine