My call cannot be complete - Telus

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qcuser
One Hit Wonder
Posts: 1
Joined: 05/02/2011
SIP Device Name: PAP2T-NA
Firmware Version: 5.1.6
ISP Name: Videotron
Computer OS: Windows 7
Router: D-Link 625

My call cannot be complete - Telus

Post by qcuser »

Hi
Since today, when I try to make a call with my freephoneline line, I receive a message that my call cannot be complete as dial, try again. For 5 call I tried, only 1 reached correctly the destination. The problem seems to be only for calls going to Telus customer. I don't have any problem to reach my Videotron cellphone. I live near Quebec City. The call I tried to reach start with 418-728-xxxx or 418-926-xxxx. I use my freephoneline line since 1 month and I don't have any problem since today. I suppose that my setting on my PAP2T-NA are correct.

Do you experiencing the same problem by your side ???


Sorry for my poor english writing ..... I'm not very good in english
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FONGO_steve
Site Moderator
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SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
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Re: My call cannot be complete - Telus

Post by FONGO_steve »

If you can PM me your number, and a few of the numbers you're trying to call, I can check into this for you.
Also, be sure to try a fresh call to each number before sending them to me.
Steve
Fongo
Development Support Specialist.