800 number did not disconnect until 240 minutes?

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user451
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Posts: 76
Joined: 05/27/2011
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800 number did not disconnect until 240 minutes?

Post by user451 »

This is odd a call from some 800 number while I was not home shows as lasting 240 minutes? our answering machine would disconnect after a few minutes,
anyone know why it would stay connected so long, and how to prevent it?

From To Duration Connect time Disconnect time
8665475811 1xxxxxxxxx 240:00 22.06.11 10:38:39 22.06.11 14:38:3

Thanks
tbrummell
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Location: Ottawa

Re: 800 number did not disconnect until 240 minutes?

Post by tbrummell »

It's just a stuck call, most likely a BYE msg got missed somewhere, so the timer kept on ticking. 240 minutes, well, that's probably a max call duration timer FPL has set.