releasing email for registration

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Trowa
Just Passing Thru
Posts: 4
Joined: 07/26/2011
SIP Device Name: Linksys PAP2T
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ISP Name: Rogers
Computer OS: Windows 7
Router: Netgear WNR3500L

releasing email for registration

Post by Trowa »

Hello FPL,

Can someone from FPL help me get an email address released for registration for a FPL account?

Thank you,
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: releasing email for registration

Post by Jake »

Can't you just log into the account with the email address you have now and delete the account? There should be a link on the "Account Settings" page to delete the account. Or you could just change the email address to something else, then you could re-register using your current email address.

If you don't know the password, just ask for a reset then do as above.

Maybe I misunderstood what you wanted, in which case ignore me :?
Trowa
Just Passing Thru
Posts: 4
Joined: 07/26/2011
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Rogers
Computer OS: Windows 7
Router: Netgear WNR3500L

Re: releasing email for registration

Post by Trowa »

The account i used the email address for was for my parents. I have since changed their account email to their own email address and now want to register an account for myself. After changing the email address it states now that my email address is already registered upon trying to register my account for myself.
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FONGO_steve
Site Moderator
Posts: 2131
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Location: Cambridge

Re: releasing email for registration

Post by FONGO_steve »

I'll check into this tomorrow for you when I'm back in the office!
Steve
Fongo
Development Support Specialist.
Trowa
Just Passing Thru
Posts: 4
Joined: 07/26/2011
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Rogers
Computer OS: Windows 7
Router: Netgear WNR3500L

Re: releasing email for registration

Post by Trowa »

Thanks steve! I sent you a pm with the email address in question.
Trowa
Just Passing Thru
Posts: 4
Joined: 07/26/2011
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Rogers
Computer OS: Windows 7
Router: Netgear WNR3500L

Re: releasing email for registration

Post by Trowa »

FPL-steve wrote:I'll check into this tomorrow for you when I'm back in the office!
Any update steve?
Ice
Lightly Seasoned
Posts: 151
Joined: 01/21/2010

Re: releasing email for registration

Post by Ice »

You may want to PM him directly as it will be easier if there is any personal information that won't be communicated publicly here too. :)