Local Services 811 and 311

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riomaha2@yahoo.com
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Local Services 811 and 311

Post by riomaha2@yahoo.com »

I am curious to know if there will ever be support for local services such as info Sante (811) and Public Work (311).
This service is something missing from other VOIP providers. My reasonsing for it is mostly because they are US based.
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FONGO_kris
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Re: Local Services 811 and 311

Post by FONGO_kris »

Good morning,

I will check this out further and see what I can do to make it happen if it doesn't work already, though it may take some time I am sure we can work something out.
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Yroc
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Re: Local Services 811 and 311

Post by Yroc »

I tried 311 (in Ottawa) and it does not work. You can however call it by dialing 613-580-2400
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FONGO_kris
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Re: Local Services 811 and 311

Post by FONGO_kris »

This is because 613-580-2400 (City of Ottawa Info Hotline - 311) is just like 911, we would need to create a special routing table & rule for our dial plan to allow such a thing.

I will talk to the company and see what we can do, we would need to trunk the 613-580-2400 number onto the "hot dial" number 311, as with all numbers we supply in Canada.
Kris
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zombie999
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Re: Local Services 811 and 311

Post by zombie999 »

What about 310 toll free numbers? I.e. 310-BELL? They seem to work sometimes when you add the area code but not all the time. I guess it depends how the call is routed at that particular time.
beverly
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Re: Local Services 811 and 311

Post by beverly »

so much for calling pizza hut
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FONGO_kris
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Re: Local Services 811 and 311

Post by FONGO_kris »

The "310" is for Bell customers as a global "speed dial" of sorts. As for Pizza Hut, I'm sure they would have a non-310-PIZZA-HUT number you could call ;)
Kris
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marieneige
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Re: Local Services 811 and 311

Post by marieneige »

Hi, the Info Sante number for Quebec is 1-800-361-3977
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FONGO_kris
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Re: Local Services 811 and 311

Post by FONGO_kris »

I am locking this topic, for any other inquiries regarding N11 numbers (211, 311, 411, 511, 611, 711, 811 etc...) please see: http://forum.freephoneline.ca/viewtopic ... 8365#p8365
Kris
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