I'm having issues making long distance calls in Canada. I've tried numerous area codes including 519, 807, and 416 and some numbers work fine while others will not connect. I hear a dial tone, dial the number, and it just sits there in complete silence (no ringing, no one picks up). The people I call report that the phone rings sometimes, but they cannot hear anything. This problem seems to be intermittent - it was working last night just fine and today it is not.
Currently I am using Tomato on an Asus RTN16 router. I have assigned a static IP to my ATA (Grandstream Handytone 286 provided by FPL) and setup port forwarding. Thinking that it was a port forwarding issue, I just went ahead and created a DMZ for that IP. Still no luck.
Tested it out on the FPL softphone and I have the same problem.
Issues making long distance calls
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badandy
- Just Passing Thru
- Posts: 4
- Joined: 07/31/2011
- ISP Name: TekSavvy
- Computer OS: Win7
- Router: Asus
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badandy
- Just Passing Thru
- Posts: 4
- Joined: 07/31/2011
- ISP Name: TekSavvy
- Computer OS: Win7
- Router: Asus
Re: Issues making long distance calls
I should mention that local calls work fine.
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FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: Issues making long distance calls
If you could make a few fresh calls where you can duplicate this and then send me the details of each call I can take a look into some logs on our end.
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.