number porting

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alf
Just Passing Thru
Posts: 14
Joined: 05/26/2011
SIP Device Name: spa2102
Firmware Version: 5.2.12
ISP Name: cable
Computer OS: win
Router: dlink 825

number porting

Post by alf »

If I port my phone # over to Freephoneline and in the future want to port my number out can I do this? when porting out what do I do when they ask for a phone bill from the last few months. I'm thinking of porting over but I want to make sure I can retain my phone # if I ever leave.

Thanks
ALF :lol:
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: number porting

Post by bridonca »

Why would you want to port out of Freephoneline.ca? :) I am going to treat this as a hypothetical! :)

I had the same concern with another VOIP provider when it came to porting to Speakout, a decent cell phone carrier. I gave Speakout all the info I had on the VOIP carrier, like my address and a contact number in case anything went south. Two days later, and I got a problem free, successful port.

I cannot see Freephoneline ever giving you a hard time if you want to leave with your number. Unlike incumbent telcos, Freephoneline is actually a straight up company, at least from my experiences with them. Besides, if you want to port out, they would have already got your $75, it is not like they have incentive to play dirty tricks to keep your number with them if you are not happy.
alf
Just Passing Thru
Posts: 14
Joined: 05/26/2011
SIP Device Name: spa2102
Firmware Version: 5.2.12
ISP Name: cable
Computer OS: win
Router: dlink 825

Re: number porting

Post by alf »

It was hypothetical! but anything can happen! I have been using freephone for 3 or 4 months now and love it !!
User avatar
bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: number porting

Post by bridonca »

As a heads up, Freephoneline has a call forwarding option, which could minimize the need to port out. Very handy!