Dialing to NS 1-902-44X Audio and call display.

[radio]

I have been using FPL for a few months and everything has been working perfectly. I have never had any issues and call quality has been fantastic.

I had to call a friend in Halifax and i did not think it was a free call but i made the call as a few mins call would cost me few cents.

Turns out i am unable to call their land line or rogers cell phone as when i do they do not hear me. I can hear them. Also the call display shows a 902 number but not the number on my ATA.

Settings wise i am using fairly standard settings and i have not expeirenced this issue on any other phone numbers... i tried to call a few more people after i tried calling ns and everything was fine.

Is there an issue calling NS?

[bridonca]

I am able to call Halifax numbers with no problem. Calls to Halifax should not cost you any money. I call a (902) 443-xxxx number regularly with no issue with my Freephoneline account.

I cannot tell you why you get one way audio when only calling Halifax numbers. Seems odd.

[pedor]

I was wondering about Halifax too, but it is NOT listed in the Free City List http://www.freephoneline.ca/cityListing

[radio]

I am able to call Halifax numbers with no problem. Calls to Halifax should not cost you any money. I call a (902) 443-xxxx number regularly with no issue with my Freephoneline account.

I cannot tell you why you get one way audio when only calling Halifax numbers. Seems odd.

what about your call display.. does it show correctly for the receiving party or shows a local halifax number?

[bridonca]

What about your call display.. does it show correctly for the receiving party or shows a local halifax number?

It shows the same local Halifax number (902)482-8086 when I call most of the local telcos. the caller id works fine when I call my magicjack with a Halifax number, or when I called the now defunct freecanadiancalls Halifax number.

[radio]

What about your call display.. does it show correctly for the receiving party or shows a local halifax number?

It shows the same local Halifax number (902)482-8086 when I call most of the local telcos. the caller id works fine when I call my magicjack with a Halifax number, or when I called the now defunct freecanadiancalls Halifax number.

so you are saying if you call form your number e.g lets say if its 416-967-1111 that when you call the halifax number it shows as 902-482-8086?

p.s changed codec to g729a and other party can hear me... will do more testing to see.

[bridonca]

Yeah. I have 2 accounts with freephoneline. The same (902)482-8086 number is displayed instead of the freephoneline numbers when I call Halifax numbers.

[radio]

Yeah. I have 2 accounts with freephoneline. The same (902)482-8086 number is displayed instead of the freephoneline numbers when I call Halifax numbers.

sounds good.

Which codec are you using.. i like to use the 711 because the quality is fantastic but after changing my codec seems to be ok... maybe certain codecs are not transmitted properly for LD?

[bridonca]

I am more apt to believe that just by resetting the ATA when you changed codecs fixed the problem, but hey, whatever works.

I have both freephoneline accounts on the same ATA, and if I am not mistaken, I set one for G.729a, and the other for G.711u. They both behave the same until Eastlink, my ISP, decides, from time to time, to add jitter to my connection. G.729 handles that better.

[radio]

I am more apt to believe that just by resetting the ATA when you changed codecs fixed the problem, but hey, whatever works.

I have both freephoneline accounts on the same ATA, and if I am not mistaken, I set one for G.729a, and the other for G.711u. They both behave the same until Eastlink, my ISP, decides, from time to time, to add jitter to my connection. G.729 handles that better.

Yes changing codec fixed it... i was just asking with LD which codec you were using and seems like you are using 729a and perhaps it handles exchange terminations better for LD... perhaps one of the FPL techs can shed some light on this.