No ring

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Yroc
Active Poster
Posts: 74
Joined: 09/03/2009

No ring

Post by Yroc »

Ports are forwarded as outlined @ http://portforward.com/ and PAP2T is configured as outlined on this site, yet the phone will not ring (goes directly to voice mail). I suspect there may be a problem. Is anyone having the same issue?
Yroc
Active Poster
Posts: 74
Joined: 09/03/2009

Re: No ring

Post by Yroc »

Spoke at length with Tech Support. One bright guy told me to cycle the ATA and router and it solved my problem.

Thanks.
Pierre
Active Poster
Posts: 58
Joined: 10/19/2011
SIP Device Name: ATA Grandstream (HT 286)
ISP Name: Northwind wireless
Computer OS: Vista, Window 7
Router: D Link DIR655

Re: No ring

Post by Pierre »

Yroc wrote:Spoke at length with Tech Support. One bright guy told me to cycle the ATA and router and it solved my problem.

Thanks.
That seems to solve many problems. This is the first I do now whenever I think I have a problem.
User avatar
dom
Site Moderator
Posts: 52
Joined: 05/02/2011
SIP Device Name: Ht 286 Grandstream
ISP Name: Worldline 6/800
Computer OS: Windows 7
Router: Clear Access
Smartphone Model: Moto Atrix
Android Version: 4.0.2/CM9

Re: No ring

Post by dom »

Yroc wrote:Spoke at length with Tech Support. One bright guy told me to cycle the ATA and router and it solved my problem.

Thanks.
+1 No matter the issue, a power cycle has been known to work wonders.
Dom A
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