Grandstream HT-502 Help

[Joe B]

Just purchased a new GS HT-502 and can't seem to get it up and running. I use the default Dial Plan put still no go. I get a dial tone, when I dial the phone gets the busy signal. When someone calls the number it doesn't ring. Anyone got any idea?

[Joe B]

Oops, forgot to make the phone line Active, also used the following dial plan, the default one worked but no voice mail.

{911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|*98|[6-7]x*xxxxxxxxxxx.}