fpl main web site is slow since morning.

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mjbad2
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fpl main web site is slow since morning.

Post by mjbad2 »

Its sure there is something with FPL web site. Its slow since morning. Don't know why?
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TheHardy
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Location: Surrey, BC

Re: fpl main web site is slow since morning.

Post by TheHardy »

I had to work today, but as I type this, I am having a hard time accessing my account thru the login screen --- it has been loading for over 2 mins ... maybe they have been upgrading (haha) their box due to the FonGo thingy? Or perhaps their system is backing itself up, or has some kind of 01 Jan/2012 bug/virus ... lol -- after all, didn't the Mayans foretell that the world will end this year? Maybe the end is upon <transmission terminated>
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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Jake
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Re: fpl main web site is slow since morning.

Post by Jake »

I'm getting

Code: Select all

503 Service Unavailable
No server is available to handle this request. 
Which is fairly terminal for the moment. Other domains on that server/IP are down as well, so they are probably just either doing something with it or having a hair pulling day.

Edit - Trying a few more times I slowly get the site to load. Maybe they are having a DDoS problem?
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TheHardy
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Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Re: fpl main web site is slow since morning.

Post by TheHardy »

Jake wrote: Edit - Trying a few more times I slowly get the site to load. Maybe they are having a DDoS problem?
That is a distinct possibility ... or server maintenance. I dunno how many Fibernetics/FPL staff are on today, or if they off-site their stuff. One way or another, something is putting an awful load on their machines. Forums seem fine though (luckily). Maybe too many people hitting the new FonGo site ... :lol:
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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Jake
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Joined: 10/18/2009

Re: fpl main web site is slow since morning.

Post by Jake »

TheHardy wrote:
Jake wrote: Edit - Trying a few more times I slowly get the site to load. Maybe they are having a DDoS problem?
That is a distinct possibility ... or server maintenance. I dunno how many Fibernetics/FPL staff are on today, or if they off-site their stuff. One way or another, something is putting an awful load on their machines. Forums seem fine though (luckily). Maybe too many people hitting the new FonGo site ... :lol:
Fongo is on the same server/IP as the forum, but different to the main site, and the budphone type sites.

All seems to be back to normal now though, even the problems that I was having in the other thread.
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FONGO_mike
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Re: fpl main web site is slow since morning.

Post by FONGO_mike »

we had an issue with one of the servers and had to restart it, we apologize for any inconvenience it may have caused.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Re: fpl main web site is slow since morning.

Post by TheHardy »

Thanks for letting us know what the cause was Mike! Glad to hear it was as simple (or sounds like it was) as rebooting the box! See, we forum-ers notice almost everything! :)
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126