Delayed local ringback tone ---Linksys SPA 2100

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jenom
Active Poster
Posts: 100
Joined: 01/03/2012
SIP Device Name: VDV21
ISP Name: Acanac VDSL
Computer OS: Windows 7 Ultimate
Router: Linksys-EA6900-DD-WRT
Location: Mississauga, Ontario, Canada

Delayed local ringback tone ---Linksys SPA 2100

Post by jenom »

I am using a Linksys SPA 2100 ATA with PFL, and almost everything is working good
The only problem I am having is a DELAYED LOCAL RINGBACK TONE.
When I call a number, and finished the last number, there is about a 5 sec delay, before I can hear a local ringback tone!
Tried calling same number with PFL softphone, got local ringback tone immediately !
Enclosed is my screen shoots of SPA2100 config pages, Line 1 . (tried to upload SIP page too, but it looks like there is a 3 upload limit)
Any suggestion will be appreciated.
Thanks!
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Red89GT
Active Poster
Posts: 79
Joined: 03/28/2010
SIP Device Name: PAP2T-NA
Firmware Version: DD-WRT v24-sp2
ISP Name: Shaw Cable
Computer OS: Win 7
Router: Asus RT-N16

Re: Delayed local ringback tone ---Linksys SPA 2100

Post by Red89GT »

I suspect there is something wrong with your dial plan. Try calling a number and pressing pound ( # ) at the end. example: (604)123-45678#

If the call goes through without any delays then you need to look into the dial plan for an error.
jenom
Active Poster
Posts: 100
Joined: 01/03/2012
SIP Device Name: VDV21
ISP Name: Acanac VDSL
Computer OS: Windows 7 Ultimate
Router: Linksys-EA6900-DD-WRT
Location: Mississauga, Ontario, Canada

Re: Delayed local ringback tone ---Linksys SPA 2100

Post by jenom »

you are correct, it was the dial plan
I have just replaced dial plan with (x.) , which means dial whatever (no plan ) and it started behaving properly
created this dial plan from scratch, it covers the calling features, 911, local 10 digits and North American long distance calls (area code 1)

(*xx|911|[2-9]xx[2-9]xxxxxx|1[2-9]xx[2-9]xxxxxx)
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Delayed local ringback tone ---Linksys SPA 2100

Post by Jake »

This is the one FPL recommends for Linksys devices
(911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.)

It used to work fine on my PAP2T until I had to change it because of my PBX.
jenom
Active Poster
Posts: 100
Joined: 01/03/2012
SIP Device Name: VDV21
ISP Name: Acanac VDSL
Computer OS: Windows 7 Ultimate
Router: Linksys-EA6900-DD-WRT
Location: Mississauga, Ontario, Canada

Re: Delayed local ringback tone ---Linksys SPA 2100

Post by jenom »

yes, I looked at the recommended dial string, but it has some part I do not need, and some part which did not look right

(911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.)

part1 : (911|........this is for 911
part2 : |[2-9]xxxxxxxxx|........this is for local 10 digits
part3 : |1xxxxxxxxxx|............this for North American long distance (1 area code)
part4 : |011xxxxxxxxxxxx.|......this is for international long distance, 011+country code+as many number as you want
part5: |98*|.........any 3 digit number starting with 98 .......not sure what is good for, maybe to access some voicemail box, etc...
part6: [6-7]x*xxxxxxxxxxx.).........start with 6 or start with 7 , and then any number.....as many as you want ......not sure what is good for ?

So I needed only part 1,2, and 3 because I have a separate SIP device and account for International long distance
The dial plan below works for all my needs:
(*xx|911|[2-9]xx[2-9]xxxxxx|1[2-9]xx[2-9]xxxxxx)

Thank You for all the replies !