[resolved] Unable to select a phone number

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robertsuresh
One Hit Wonder
Posts: 1
Joined: 02/09/2012
SIP Device Name: Iphone
Firmware Version: 5

[resolved] Unable to select a phone number

Post by robertsuresh »

Hi ,
I am having trouble selecting a phone number . Each time I click yes after selecting a phone number I get an error or an error page
Thanks
robert
User avatar
FONGO_steve
Site Moderator
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ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
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Location: Cambridge

Re: Unable to select a phone number

Post by FONGO_steve »

Hi Robert,
Are you able to email our support team with some details of your sign-up attempt? Date/time/email used, etc.

http://www.fongo.com/contacts.html
Steve
Fongo
Development Support Specialist.
kareshi
Just Passing Thru
Posts: 2
Joined: 02/09/2012

Re: Unable to select a phone number

Post by kareshi »

I have problem selecting a phone # too. It says there're too many request from my IP address, and try again after 10 minutes. I waited 10 minutes and it was the same. If I tried to accept the number right away, it said "Invalid phone number"
EdMannonPercussion
One Hit Wonder
Posts: 1
Joined: 02/11/2012

Re: Unable to select a phone number

Post by EdMannonPercussion »

EDIT: Received a call back about 30 mins after this post and evidently it was a known issue due to a high number of people registering at once. Everything works fine now and no issues. Thanks! :)
I'm having the exact same problem with the same error messages on freephoneline.ca. Signed up on 02/09/12 and sent an email that day but received no response as yet. Called customer service and after being on hold for 15 minutes opted for a call back and have not yet received one (going on an hour now).
Anyone have any ideas?
kareshi
Just Passing Thru
Posts: 2
Joined: 02/09/2012

Re: [resolved] Unable to select a phone number

Post by kareshi »

Good for you @EdMannonPercussion .. I am still unable to select any phone number. What gives?
fire_qc
One Hit Wonder
Posts: 1
Joined: 02/23/2012
Computer OS: Linux

Re: [resolved] Unable to select a phone number

Post by fire_qc »

I have exactly the same problem...