[MOVED] DellVoice Voicemail not working

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tigerking
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[MOVED] DellVoice Voicemail not working

Post by tigerking »

Just sign up the desktop application and try the *98 voice mail, it said it is an invalid number.
Try to call myself at my Dell number, it hit the voicemail prompt asking my the account number (I think it my Dell number) but it keep asking me the account number.

I tried to login from DellVoice website to my account to setup the voice mail, but it bounced back with "Error occurred while loading data from server"

Is the voice mail for DellVoice ready yet?
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FONGO_steve
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Re: DellVoice Voicemail not working

Post by FONGO_steve »

If you can PM me your number I'll check out your account and see why this is happening.
Steve
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heather
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Re: DellVoice Voicemail not working

Post by heather »

this is also happening to me
Airborneforest
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Re: DellVoice Voicemail not working

Post by Airborneforest »

I'm also getting this issue through the Desktop client. Thanks.
zenna
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Re: DellVoice Voicemail not working

Post by zenna »

I am also sticking into this, pls help
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dom
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Re: [MOVED] DellVoice Voicemail not working

Post by dom »

As this is in regards to the desktop app, moved to the appropriate queue.
Dom A
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