Hi there,
I am trying ti register my account and get a new number. After selecting the number, I always get error. Please advice.
Regards,
Aleksandar
Can't finish registration
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- Just Passing Thru
- Posts: 3
- Joined: 02/09/2012
- SIP Device Name: iphone
- ISP Name: Rogers, Cable
- Computer OS: Mac OS
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- Just Passing Thru
- Posts: 5
- Joined: 02/08/2012
- SIP Device Name: iPhone
- Firmware Version: 4.5
- ISP Name: Bell DSL 6M
- Computer OS: iOS
Re: Can't finish registration
I had the exact same problem with my registration. Give the tech support a call and they will delete your account so that you can try again. The customer support agent said that they were getting lots of these calls when the activation was started on an iPhone or Android device.
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- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Can't finish registration
Before deleting the account, you need to first go through the confirmation process before being able to get the number.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Just Passing Thru
- Posts: 3
- Joined: 02/09/2012
- SIP Device Name: iphone
- ISP Name: Rogers, Cable
- Computer OS: Mac OS
Re: Can't finish registration
Thanks Mike,
It is exactly what I have tried many times. The last error I got is:
"Error saving data to server".
What is the next step?
Regards,
Aleksandar
P.S. Also, I always see the following message:
"Sorry, select another region
We currently don’t have a phone number available in your area code."
It is exactly what I have tried many times. The last error I got is:
"Error saving data to server".
What is the next step?
Regards,
Aleksandar
P.S. Also, I always see the following message:
"Sorry, select another region
We currently don’t have a phone number available in your area code."
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- Just Passing Thru
- Posts: 3
- Joined: 02/09/2012
- SIP Device Name: iphone
- ISP Name: Rogers, Cable
- Computer OS: Mac OS
Re: Can't finish registration
Thanks aerohead888,aerohead888 wrote:I had the exact same problem with my registration. Give the tech support a call and they will delete your account so that you can try again. The customer support agent said that they were getting lots of these calls when the activation was started on an iPhone or Android device.
It resolved the issue:
1. Called support;
2. They deleted account;
3. Downloaded PC app;
4. Registered again;
5. Got new number;
6. Made my first call

Regrads,
Aleksandar
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- One Hit Wonder
- Posts: 1
- Joined: 02/23/2012
- SIP Device Name: Dell Streak 5
- ISP Name: Rogers 3g
- Computer OS: windows 7
Re: Can't finish registration
I'm having the exact same issue. In the registration screen (website) it get stuck on where it asks if I want the # they have and I have 4 tries. I tried clicking yes and it just freezes..now I they won't give another Toronto number now...and I tried both via on my desktop and my android device. I downloaded the PC app and it won't let me log in says wrong username/password