Hi,
I'm using DellVoice with Linksys SPA 2102 adapter, after install it, it works fine.
But after 20mins to hours, the incoming call doesn't ring, when I call my number I can hear is ringing, just the phone doesn't suddenly.
If I unplug the power and plug back or even just unplug the network cable to plug back, the phone can ring again for another 20 mins to hours.
I did tried with Dlink and Asus router, even put on DMZ, I did tried with 4 different phones with Panasonic, Sanyo, Siemens. All makes no different.
The phone works all the time with outgoing call, just no incoming call detect/ring after mins to hours.
Many many thanks inadvance for your help.
Incoming ringtone will gone after 20 mins to 1 day?
-
- Just Passing Thru
- Posts: 5
- Joined: 02/28/2012
- SIP Device Name: SPA2102
- Firmware Version: 5.5
- ISP Name: Shaw
- Computer OS: Windows 7
- Router: DIR-655
-
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Incoming ringtone will gone after 20 mins to 1 day?
I had something similar to this problem on my PAP2T. It was fixed by lowering the registration time. I know the settings suggest 3600, but I found putting this at 60 fixed the problem for me.
-
- Just Passing Thru
- Posts: 5
- Joined: 02/28/2012
- SIP Device Name: SPA2102
- Firmware Version: 5.5
- ISP Name: Shaw
- Computer OS: Windows 7
- Router: DIR-655
Re: Incoming ringtone will gone after 20 mins to 1 day?
Thanks very much for your advice Jake,
Do you mind tell me more details where to change it?
Is it under SIP, Provisioning or Line 1?
Do you mind tell me more details where to change it?
Is it under SIP, Provisioning or Line 1?
-
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Incoming ringtone will gone after 20 mins to 1 day?
On my PAP2T it is under "line 1". Look for "Register Expires:"
-
- Just Passing Thru
- Posts: 5
- Joined: 02/28/2012
- SIP Device Name: SPA2102
- Firmware Version: 5.5
- ISP Name: Shaw
- Computer OS: Windows 7
- Router: DIR-655
Re: Incoming ringtone will gone after 20 mins to 1 day?
got it, will try it tonight, thanks so much for your help
-
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: Incoming ringtone will gone after 20 mins to 1 day?
Moving this post to a more appropriate section as this isn't a completed configuration being shared.
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.