Dell VOIP registration fail

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
npnaik
One Hit Wonder
Posts: 1
Joined: 02/29/2012
Computer OS: Windows 7
Router: Cisco EPC2425

Dell VOIP registration fail

Post by npnaik »

Hi, trying to register for the free Dell voip. Stuck on Step 4.

Essentially, I chose Toronto Ontario, and gives me one phone number. When I click yes, it says it has already been registered and I should choose another one. But when I do choose another one, it keeps on giving me the same number with the same error message.

Any advice?
User avatar
FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: Dell VOIP registration fail

Post by FONGO_mike »

Hi npnaik,

At the moment we are unable to offer Toronto numbers. When Dell Voice was first launched, we surpassed all of our wildest expectations, and we were not prepared for such a big demand in the Toronto area. For now though, you can select a number from one of the surrounding areas. Although it will not be a 416/647 area code, it will still be a Toronto number.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Dell VOIP registration fail

Post by Jake »

Wow! DellVoice really did take off for you guys. I hope that all the people that took a Toronto number are still using them, and they were not just drive by number grabbers.

Is Fibernetics going to be buying in more numbers for Toronto? I would imagine so.
User avatar
FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: Dell VOIP registration fail

Post by FONGO_mike »

Dell Voice will most certainly be adding more Toronto numbers soon. I can not give an exact date for it at this moment in time.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.