HELP. all call in show as anonymous in softphone? only after

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flyingking
Quiet One
Posts: 40
Joined: 12/21/2009

HELP. all call in show as anonymous in softphone? only after

Post by flyingking »

i click answer, i can see the caller number.

Tried to remove, reinstall a few times, the problem stays

help!!
User avatar
TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Re: HELP. all call in show as anonymous in softphone? only a

Post by TheHardy »

Dellvoice or Freephoneline? FPL v3.0.3.0 has this as a known bug, for which we have been promised a fix for a long time ... still pending.
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
flyingking
Quiet One
Posts: 40
Joined: 12/21/2009

is there old version to download without such problem?

Post by flyingking »

i believe previous version does not have such problem
User avatar
TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Re: is there old version to download without such problem?

Post by TheHardy »

flyingking wrote:i believe previous version does not have such problem
The version prior to v3.0.3 DID NOT have the inbound CID problem, but had several other problems. We have long been promised a bug fix on 3.0.3.0 due to the CID issue. Still waiting ... and waiting ... and waiting.
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126