Calls go ok to my app, not to my follow-me number

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ili
One Hit Wonder
Posts: 1
Joined: 03/29/2012
SIP Device Name: Dell Voice
ISP Name: Rogers
Computer OS: Win 7
Router: Bell

Calls go ok to my app, not to my follow-me number

Post by ili »

Hi,

I just registered today. When I receive a call I get it in the windows 7 application, but not on my phone number. I tried with the always forward, AND the "follow-me" numer. Do i need to activate the number somewhow?

Thank you for any hint.

Regars,

ili
User avatar
TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Re: Calls go ok to my app, not to my follow-me number

Post by TheHardy »

Can you post some more specifics of your set up and error?

Foward-unavailable? # of rings?
Forward-always? # of rings?

Is the number you are fwd-ing to a "free call #" on the FPL network?

What kind of # are you calling your FPL/DV # from? If you are using a mobile to call your DV/FPL #, and that is the same # that you are fwd-ing to, then you MAY encounter an issue ...
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
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