Call disconnect every 2 minutes

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netvoice
Just Passing Thru
Posts: 3
Joined: 04/07/2012
SIP Device Name: sipsorcery
ISP Name: Rogers
Router: SMC

Call disconnect every 2 minutes

Post by netvoice »

Hi,

I am using sip setting to connect to freephoneline use sipsorcery or ATA (spa1001). All my call (in or out) always disconnect after around 2 minutes. I also use sipsorcery to connect to other service providers and they don't have this issue. I use my spa1001 to directly connect to freephoneline had the same result but with other provider works fine.

Anyone know what may be wrong? My setup problem or freephoneline issue.

Thanks
netvoice
Just Passing Thru
Posts: 3
Joined: 04/07/2012
SIP Device Name: sipsorcery
ISP Name: Rogers
Router: SMC

Re: Call disconnect every 2 minutes

Post by netvoice »

Try to ask question on Saterday but just show up today. I already found out it is my ATA(spa1001) problem. It auto reboot every 2 to 3 minutes and disconnect my call. I had to factory reset the ATA and problem gone.

Thanks
dibsmft
*Go-To Guy*
Posts: 651
Joined: 05/11/2011
SIP Device Name: Yealink T22 (SPA3102 GS286)
Firmware Version: 7.60.0.110
ISP Name: Bell-Aliant DSL
Computer OS: Linux Mint
Router: Speedstream 6520
Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: Call disconnect every 2 minutes

Post by dibsmft »

Sipsorcery was not available for most of the weekend due to DNS problems and I am not sure that they are back now.
netvoice
Just Passing Thru
Posts: 3
Joined: 04/07/2012
SIP Device Name: sipsorcery
ISP Name: Rogers
Router: SMC

Re: Call disconnect every 2 minutes

Post by netvoice »

I had problem go to sipsorcery website on the weekend but their sip server seems working as all my out going call went throug. But incoming from FPL went to voice mail. I had to change registration back to my ATA.
User avatar
TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Re: Call disconnect every 2 minutes

Post by TheHardy »

netvoice wrote:Try to ask question on Saterday but just show up today. I already found out it is my ATA(spa1001) problem. It auto reboot every 2 to 3 minutes and disconnect my call. I had to factory reset the ATA and problem gone.
Sorry about that, but the admin did set the board to require brand new users to have their posts verified before display -- this is because there was a huge SPAM attack when DellVoice was first launched! :-( Crappy how a few nincompoops spoil it for the rest of us! :-(

Glad tho that you managed to get your setup operational without TOO much hassle!! :-)
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126