"The FollowMe number you have entered is not valid!"

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stanc
Just Passing Thru
Posts: 2
Joined: 02/08/2012

"The FollowMe number you have entered is not valid!"

Post by stanc »

I just tried to change followme number to my another number 416-695-xxxx, but got error message "The FollowMe number you have entered is not valid!". That number was bell number and has been ported to another VOIP provider. What is wrong? Is there another way to add call forwarding number?
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: "The FollowMe number you have entered is not valid!"

Post by FONGO_steve »

This looks like something you'll want to email or phone our support team about so we can investigate further with that particular number.
Steve
Fongo
Development Support Specialist.
nettoyeur
Just Passing Thru
Posts: 7
Joined: 04/08/2011

Re: "The FollowMe number you have entered is not valid!"

Post by nettoyeur »

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TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Re: "The FollowMe number you have entered is not valid!"

Post by TheHardy »

With so many people independently reporting issues with the FME module, I would suspect also that there is something afoot, maybe systemwide or at least affecting a lot of users.

Hard to say. Maybe something as simple as the check for verification failing, or a simple script malfunction... who knows.

Hopefully Fongo will get it resolved soon enough.
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
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