Incoming Call Problems with D-Link Dir-615

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jrscripter
One Hit Wonder
Posts: 1
Joined: 05/18/2012
SIP Device Name: PAP2T
Firmware Version: 5.1.5(LS)
ISP Name: Teksavvy DSL
Router: DIR-615

Incoming Call Problems with D-Link Dir-615

Post by jrscripter »

I have been using D-Link DIR-615 + Linksys PAP2T for 6 months, everything's working perfectly until a few days ago. All of a sudden, for all incoming calls, the callers can hear me, but I can't hear them. Also, the answering machine is not picking up messages. When I switched the to use a different router, no more incoming call issues. Any suggestions to fix this problem will be appreciated!
dibsmft
*Go-To Guy*
Posts: 651
Joined: 05/11/2011
SIP Device Name: Yealink T22 (SPA3102 GS286)
Firmware Version: 7.60.0.110
ISP Name: Bell-Aliant DSL
Computer OS: Linux Mint
Router: Speedstream 6520
Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: Incoming Call Problems with D-Link Dir-615

Post by dibsmft »

Did you actually do all the required configuration of the ATA and your router (namey static IP and call forwarding) or did the ATA work when you connected at first it so left it at that?
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Incoming Call Problems with D-Link Dir-615

Post by FONGO_steve »

I know that the DIR-615 tends to have a spotty history with VOIP support based on the feedback I've seen in the forum (good news is that there are always ways to get it working via configuration tweaks and the like). Are you also running the latest firmware available from D-Link?
Steve
Fongo
Development Support Specialist.