Home phone service and SMS available?

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ylubme
Just Passing Thru
Posts: 5
Joined: 06/22/2012

Home phone service and SMS available?

Post by ylubme »

The other day I received a telemarketing call from Fongo promoting the home phone service. Some of the features and the pricing sounds promising to me and I asked the agent to send me a quote and details. However, this didn't happen even he confirmed my email address. I looked through the website and failed to find information about home phone services.

I wonder if this is feasible with home phone service.
1. I'm physically located in London, but I want to keep my old 647 number for Toronto, using it as my land-line number in London.
2. If 6 rings go unanswered, the call will be forwarded to my cell phone.



On a separate note, is SMS feature for dell voice under development? Is there a timeline/ETA for that? The only legitimate reason I'm not porting in my number is that the lack of this functionality will make my friends unable to text me any more.
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TheHardy
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Re: Home phone service and SMS available?

Post by TheHardy »

ylubme wrote:The other day I received a telemarketing call from Fongo promoting the home phone service. Some of the features and the pricing sounds promising to me and I asked the agent to send me a quote and details. However, this didn't happen even he confirmed my email address. I looked through the website and failed to find information about home phone services.

I wonder if this is feasible with home phone service.
1. I'm physically located in London, but I want to keep my old 647 number for Toronto, using it as my land-line number in London.
2. If 6 rings go unanswered, the call will be forwarded to my cell phone.



On a separate note, is SMS feature for dell voice under development? Is there a timeline/ETA for that? The only legitimate reason I'm not porting in my number is that the lack of this functionality will make my friends unable to text me any more.
Well, the Fongo offering IS basically home phone service ... FREE is a pretty good price. Cost of buying a config file for using your own ATA is $50+tax. Porting is an additional charge if you want to use your old/existing phone number.

Seeing as Fongo offers 647/Toronto area #'s, I do not see your London location being an issue, as VOIP is not location specific.

What I would do is sign up for a DV or FPL account (your choice, each is FREE but has different features) and select a TORONTO # -- it won't matter what the # is really. Once you have that set up, and you try out the service (you can use the free PC softphone without purchasing anything), you can then chose to initiate a PORT of your existing 647/TO # over onto your newly created DV or FPL account -- your existing # will overwrite your "new" DV/FPL # and you will have service as you seem to want it, at your old/existing 647/TO # at your location (again, it does not matter that you are in London).

You can set the forwarding as described, not a problem.

SMS ... dunno. They said they took it as a suggestion. How far down the list? Dunno. Ever coming? Dunno - maybe. Cost? Who knows. Sorry I cannot be more specific, feel free to ask a FONGO rep for details.

Pricing for Long Distance to areas that are not free and other costs -- check the website for details ... www.dellvoice.ca or www.freephoneline.ca
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
smithsinha
One Hit Wonder
Posts: 1
Joined: 07/03/2012

Re: Home phone service and SMS available?

Post by smithsinha »

If you want to change your phone number or if you want a number for your business or personal use. Then you can choose any number which is cheap to call , so that you not need to pay a lot for your calls.
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FONGO_mike
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Re: Home phone service and SMS available?

Post by FONGO_mike »

In order to start the porting process, you will need to first make sure you have an active Fongo account.
You can sign up at http://www.fongo.com/homePhone
Then you will want to contact us, toll free, at: 1-855-836-3355 to pay the one time fee ($20+tax for a limited time only) and begin the porting process.
When you speak to our agent, they will charge you the one time fee of $20.00 plus tax and inform you to make sure there is no cancellation order in place with the provider. If there is a cancellation order already, you will need to remove it as if there is a cancellation request, the provider will refuse us the number.
The process of getting the number (porting) takes about 2-3 weeks. During this time you will be updated via email on the status of your porting request.
Once the number has been taken from your current provider, you will then call them to confirm that your account has been cancelled, but not before we confirm to you that we have captured the number.
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Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.