Hi guys,
Can anyone help me to figure this out? Currently I have 2 issues.
1, Though I have deleted the voice mail, but the voice mail indicator is still flashing.
2, When I call out using my FPL, the other end sees "unknown", it used to show the Name I set up in the ATA, and it will also show the phone number, but now it's gone.
It was all working fine until last week. I didn't make any change to my configuration.
Does anyone know how this happened, and how to fix it?
Thanks
Got problem with my FPL
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- One Hit Wonder
- Posts: 1
- Joined: 11/21/2009
- SIP Device Name: LINKSYS RT31P2
- ISP Name: Bell
- Computer OS: XP
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- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Got problem with my FPL
I can try.
1. It takes a long time, sometimes an hour or so, for the MWI light to set and reset once a message is left or cleared. Fongo knows about this and are trying to find a better solution.
2. You could have pressed a * number for the ATA to block your caller ID. On my ATA (pap2t) *67 blocks it and *68 unblocks it. So it might be worth dialling *68 from your phone and see if that helps.
1. It takes a long time, sometimes an hour or so, for the MWI light to set and reset once a message is left or cleared. Fongo knows about this and are trying to find a better solution.
2. You could have pressed a * number for the ATA to block your caller ID. On my ATA (pap2t) *67 blocks it and *68 unblocks it. So it might be worth dialling *68 from your phone and see if that helps.
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- ***Übergod***
- Posts: 1632
- Joined: 08/13/2011
- SIP Device Name: FPL PC softphone (buggy)
- Firmware Version: 3.0.3.0
- ISP Name: Telus Optik
- Computer OS: Win7
- Router: Actiontec V1000H
- Smartphone Model: none
- Location: Surrey, BC
Re: Got problem with my FPL
+1 to both of Jake's answers ... (is that +2 then?).
MWI is quite broken with FPL/DV and there are numerous (too numerous!) posts on that topic -- you are most definitely NOT alone!
* numbers messing up things with ATA's pops up from time to time. Jake's suggestion to disable call block is very valid and an easy "fix" to give a try to. Check your ATA settings too and see if you somehow mistakenly toggled the display CID option off somewhere ....
MWI is quite broken with FPL/DV and there are numerous (too numerous!) posts on that topic -- you are most definitely NOT alone!
* numbers messing up things with ATA's pops up from time to time. Jake's suggestion to disable call block is very valid and an easy "fix" to give a try to. Check your ATA settings too and see if you somehow mistakenly toggled the display CID option off somewhere ....
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126