Softphone connection time out

[bluebirdnet]

I have been searching these forums but i have not really found any solutions.

I have the softphone installed and it is unable to connect. When i run the tests it fails.

I have UDP & TCP port ranges 5060-6061 * 13000 & 13001 forwarded to my XP pc. My router is a Linksys WRT-54G and a Speadstream 5360 modem. (dsl)

My Windows FW is disabled. I

I have confirmed with my ISP that NO ports are closed/blocked.

I ran a Shields UP test and it also reports no closed ports.

Is there any way to diagnose this ?

[Winston]

Mm that is strange, I would advise you to do the following:

1-Remove and Reinstall the application

2-Check if you have the latest Java in your computer (The application is basically designed in that environment).

3-Make sure if you have an anti virus (Most of them comes with internal firewall) allows you the Softphone (In case you have it)

Try one of those methods and I hope you should get it up and running

[bluebirdnet]

yes latest java and no firewall or antivirus.

I even tried putting the pc running the software in a DMZ on my router.

does anyone know the destination ports and hostnames that this software connects to ?

[FONGO_kris]

Usually 13000, through 208.65.240.143