Hi,
I just started using the Dell Voice service and was trying to get the voicemail working. When I check my account settings online I see that voicemail is currently not enabled. When I click on the Voicemail Settings I always get the error: Error occurred while loading data from server. What does this mean? I just signed up, do I have to wait a while until the Voicemail starts working, or am I missing a step in the setup?
Cannot get voicemail enabled
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TheHardy
- ***Übergod***
- Posts: 1632
- Joined: 08/13/2011
- SIP Device Name: FPL PC softphone (buggy)
- Firmware Version: 3.0.3.0
- ISP Name: Telus Optik
- Computer OS: Win7
- Router: Actiontec V1000H
- Smartphone Model: none
- Location: Surrey, BC
Re: Cannot get voicemail enabled
regular voicemail should be enabled (as it cannot be DISABLED) by default when the account is created. VISUAL VOICEMAIL is an add on option and must be purchased separately. If your actual (free) voicemail is not working, the fastest resolution is to call customer service and have them reset it on your account.
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Cannot get voicemail enabled
TheHardy wrote:regular voicemail should be enabled (as it cannot be DISABLED) by default when the account is created. VISUAL VOICEMAIL is an add on option and must be purchased separately. If your actual (free) voicemail is not working, the fastest resolution is to call customer service and have them reset it on your account.
that would indeed be the best solution. Or, if you prefer, PM me the number you were assigned and a link to this thread (or a brief description of the issue) and i can look into your account for you.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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Jake
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Cannot get voicemail enabled
or sell it to another forum member - there are plenty of people here requesting to turn the voicemail offTheHardy wrote: If your actual (free) voicemail is not working, the fastest resolution is to call customer service and have them reset it on your account.
