freephonelineapp OK , PAP2 not

[growstrees]

I have something wrong in my configuration , but I cannot find what it is.
Environment: Macbook pro, new freephoneline number, downloaded frephonelineapp, and everything works.

Then I bought a brand new unlocked PAP2, closed the APP on the mac, configured PAP2 with static IP and placed it as a DMZ server (see attachments). I cannot dial out from the new number. Also When I call the new number from any other telephone, it does NOT ring, but it says that the customer is unavailable and goes immediately to voice mail.

Any suggestions?

[Red89GT]

Im assuming you purchased a VOIP unlock key?

[growstrees]

As far as I recall, the VOIP unlock key is just a msword list of the parameters one has to configure. I did that many moons ago on other 2 numbers. This time, I simply configured this brand new pap2 with the same parameters, including tel # and password, same I use to connect using the software app.
Am I missing something?

[dibsmft]

I am not a Mac user but seem to remember that if you have an account that is set to run on a Mac then Apple insist that it may not also run on another device though I would doubt that this would be the case on a Mac book. As Red89GT says, you need the unlock key to run DellVoice/FPL on an ATA. Search these forums for more information.

[FONGO_steve]

As far as I recall, the VOIP unlock key is just a msword list of the parameters one has to configure. I did that many moons ago on other 2 numbers. This time, I simply configured this brand new pap2 with the same parameters, including tel # and password, same I use to connect using the software app.
Am I missing something?

All accounts are disabled for third party SIP access until the VoIP Unlock Key is purchased. The password provided as the VoIP Unlock Key is a unique password which is created upon purchase.