FPL Customer Service

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seagame2001
Tried and True
Posts: 396
Joined: 11/27/2010
SIP Device Name: Linksys PAP2T
Firmware Version: Groundwire
ISP Name: 3web
Computer OS: Windows 7
Router: Dlink-DD-WRT
Smartphone Model: iPhone 4
iOS Version: 5.1.1

FPL Customer Service

Post by seagame2001 »

I don't know what FPL customer service doing they called twice today and I could not answer and they did not leave a message

Be professional so leave a voice mail so don't keep call people again and again that what voice mail for leave a message
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: FPL Customer Service

Post by FONGO_mike »

Hello seagame2001,

Although i can not comment as to the reason of the calls, according to CRTC regulations, a company the you are subscribed to can call you up to three times in a day, while leaving one voice message over that time.

As to them not leaving a message however, if you would like to PM me your DV number with a link to this thread, i can try and dig up the reason for the calls.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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