iPhone 5 - After 1.4 update. Fongo Connection Failed.

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Trubble
One Hit Wonder
Posts: 1
Joined: 09/28/2012
SIP Device Name: iPhone 5
Firmware Version: ios 6
ISP Name: Rogers
Computer OS: XP
Router: DI-614

iPhone 5 - After 1.4 update. Fongo Connection Failed.

Post by Trubble »

iPhone 5 - After 1.4 update. Fongo Connection Failed all the time. :cry:
Network: Rogers
Connection Type: LTE and 3G. - have not tried over wifi yet.
Reception lvl: Full

Readers, Please post if you are experiencing the same issue with an iPhone 5.
kadorken
Just Passing Thru
Posts: 2
Joined: 10/01/2012

Re: iPhone 5 - After 1.4 update. Fongo Connection Failed.

Post by kadorken »

Iphone 4 updated to IOS6 with 1.4.0.68 gets repeated connection failed. Account information available but unable to receive/place calls.

This was on our local wifi that I thought used to work. I switched to 3G (turned wifi off) and connection succeeded so it must be our router blocking some ports.
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FONGO_mike
Site Moderator
Posts: 1095
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SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: iPhone 5 - After 1.4 update. Fongo Connection Failed.

Post by FONGO_mike »

Have you verified on your router/modem that all the forwarding ports are opened?
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