Call Waiting

Share your tips, tricks and best practise ideas for Fongo services in here!
TreeHugginHippy
Just Passing Thru
Posts: 16
Joined: 01/16/2010
SIP Device Name: Softphone
Firmware Version: 2.2.1.0
ISP Name: TELUS COMMUNICATIONS DSL
Computer OS: Windows XP Pro

Call Waiting

Post by TreeHugginHippy »

I was looking over your features and noticed that Call Waiting and 3-way calling is not listed.

After browsing the forum I learned from "admin" that three way calling is already one of your features and apparently has been since the beginning. Since there is also no mention of Call Waiting on the features page, I was wondering whether or not this feature was available.

If it is available, can we have this officially recognized as a feature on the main site?
This way we can be sure these features are available, and we are not simply relying on what we read on the forum.
Otherwise, I find people sometimes tend to get different answers to the same question from different people/admins/customer service representatives. [1]

Also this helps people who want this feature decide if FreePhoneLine is the right VOIP provider for them.

Thanks.
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Call Waiting

Post by FONGO_steve »

TreeHugginHippy wrote:I was looking over your features and noticed that Call Waiting and 3-way calling is not listed.

After browsing the forum I learned from "admin" that three way calling is already one of your features and apparently has been since the beginning. Since there is also no mention of Call Waiting on the features page, I was wondering whether or not this feature was available.

If it is available, can we have this officially recognized as a feature on the main site?
This way we can be sure these features are available, and we are not simply relying on what we read on the forum.
Otherwise, I find people sometimes tend to get different answers to the same question from different people/admins/customer service representatives. [1]

Also this helps people who want this feature decide if FreePhoneLine is the right VOIP provider for them.

Thanks.
Both features are available and should be listed on the website refresh in the coming months
Steve
Fongo
Development Support Specialist.
TreeHugginHippy
Just Passing Thru
Posts: 16
Joined: 01/16/2010
SIP Device Name: Softphone
Firmware Version: 2.2.1.0
ISP Name: TELUS COMMUNICATIONS DSL
Computer OS: Windows XP Pro

Re: Call Waiting

Post by TreeHugginHippy »

Thanks, Steve.
The absense of those features was really the only thing that made me want to go with Cantalk9000, instead.
I am glad you do offer these features, because I feel better about going with FreePhoneLine.
Cantalk's forum is full of complaints and no responses from the admins.
It's almost impossible to contact them,
their ATA is locked,
They are a new company, etc.

I know you guys are trustworthy and have been around for quite some time.
Not to mention, I actually receive responses to my questions!

Thanks a bunch.
Tree Hugger.