changed email to another account email (that had free)

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schoolboyeric
Just Passing Thru
Posts: 4
Joined: 10/08/2012

changed email to another account email (that had free)

Post by schoolboyeric »

sorry i changed my email for my account for another email that had a free account, now it deleted my account with the voip unlock key? and i cannot log into the account no more?
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FONGO_mike
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Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: changed email to another account email (that had free)

Post by FONGO_mike »

I would suggest making a call into a CSR in this case. If you can not reach one, try sending a PM to either FONGO_steve or FONGO_neil. I would ask to send me one but i am currently not in the office.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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