Says Dell Voice is Blocked by Firewall, But IS NOT

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
jjjccc
One Hit Wonder
Posts: 1
Joined: 10/11/2012
Computer OS: Windows

Says Dell Voice is Blocked by Firewall, But IS NOT

Post by jjjccc »

Hi there,

I used Dell voice at 12:50 pm, everything was fine.

Then I tried to use it at around 1:50 pm and it would not let me log in. A window popped up saying "Unable to open internet connection. Please check if Dell Voice is blocked by firewall."

So I checked my firewall (using windows on my laptop) and it allows Dell Voice to go through the firewall -- for my home network and public network. I did not change anything from using Dell Voice at 12:50 pm and 1:50 pm.

Can anyone advise me on what happened and how to fix this problem?

Thank you.
JC