Voip Unlock Key

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fyip
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Voip Unlock Key

Post by fyip »

I received a email from Dell Voice and it said:
"If you wish to keep your Dell Voice phone number indefinitely without the need of account usage every 90 days, simply purchase our VoIP Unlock Key available in our Online Store".
I went to the Dell Voice site but could not find that option. Please direct me to the right place.
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Jake
Technical Support
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Re: Voip Unlock Key

Post by Jake »

fyip wrote:I received a email from Dell Voice and it said:
"If you wish to keep your Dell Voice phone number indefinitely without the need of account usage every 90 days, simply purchase our VoIP Unlock Key available in our Online Store".
I went to the Dell Voice site but could not find that option. Please direct me to the right place.
I suspect they have not changed their auto emailer yet, but it is only FreePhoneLine that offers the voip unlock key.

DellVoice now has Home Phone which is similar, but you pay a one time setup fee and then a monthly 4.95$ essential services fee.
fyip
Just Passing Thru
Posts: 6
Joined: 06/01/2012
ISP Name: Telus 3G
Computer OS: Vista

Re: Voip Unlock Key

Post by fyip »

Thanks, seems like everything is behind, dial pad issue has not been fixed and does not work even after installing Java version 29
Now I will lose my number and there is no option to buy a unlock key, Plus I am sent a obsolete email, with no options left I lost faith in Fongo and Dell.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Voip Unlock Key

Post by Jake »

fyip wrote:Thanks, seems like everything is behind, dial pad issue has not been fixed and does not work even after installing Java version 29
Now I will lose my number and there is no option to buy a unlock key, Plus I am sent a obsolete email, with no options left I lost faith in Fongo and Dell.
As long as you use your account at least every 90 days, you will keep your number. So just call it every now and again to make sure it stays active. I set up an auto dialler here on my PBX so it calls my non paid numbers every Sunday :D
seagame2001
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Re: Voip Unlock Key

Post by seagame2001 »

fyip wrote:Thanks, seems like everything is behind, dial pad issue has not been fixed and does not work even after installing Java version 29
Now I will lose my number and there is no option to buy a unlock key, Plus I am sent a obsolete email, with no options left I lost faith in Fongo and Dell.

well you have to make a call or receive call at least in 90 days otherwise you they will deactivate your account

another way set forward call to your mobile or home phone
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FONGO_mike
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Re: Voip Unlock Key

Post by FONGO_mike »

fyip wrote:I received a email from Dell Voice and it said:
"If you wish to keep your Dell Voice phone number indefinitely without the need of account usage every 90 days, simply purchase our VoIP Unlock Key available in our Online Store".
I went to the Dell Voice site but could not find that option. Please direct me to the right place.

I have sent this information up to our marketting team.
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