Cannot login to desktop version

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jamesnw
Just Passing Thru
Posts: 2
Joined: 11/15/2012
Computer OS: Windows 7
Router: Bell 2Wire

Cannot login to desktop version

Post by jamesnw »

I keep getting this error: "Sorry, this account was created with an iOS device and cannot be used on any other device type due to Apple regulations."

Fine, so how to I "undo" this under my email to allow using the same email with the desktop version? This seems very stupid to me - there should have been proper warning ahead of time. :evil:
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: Cannot login to desktop version

Post by FONGO_mike »

You will want to log into the website and delete your account, this will free up the email address to be used again.
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jamesnw
Just Passing Thru
Posts: 2
Joined: 11/15/2012
Computer OS: Windows 7
Router: Bell 2Wire

Re: Cannot login to desktop version

Post by jamesnw »

Yeah, I just figured that out and was coming back to post that answer as well. LOL ;) I think what threw me off is that the drop down menu doesn't work well. I put my cursor on "My Account", and when moving the cursor down, the menu kept disappearing on me, so I had trouble navigating (I'm using Chrome). I "thought" I clicked "Account Settings", but I must have ended up elsewhere (while trying to race the menu ;) ).