Hi,
Since I've switched to FreePhoneLine, my contacts from overseas reported me that the are not able to reach my phone number.
Is anyone aware of this issue, and what is the solution or a possible workaround ?
Thanks in advance.
Chris
Problem with international incoming calls
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chris.fongo
- Just Passing Thru
- Posts: 2
- Joined: 11/25/2012
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FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: Problem with international incoming calls
Can you clarify more on what "not able to reach" means?
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Problem with international incoming calls
What is the message they are receiving?
How are you using the service?
Has the account been activated and confirmed?
How are you using the service?
Has the account been activated and confirmed?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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chris.fongo
- Just Passing Thru
- Posts: 2
- Joined: 11/25/2012
Re: Problem with international incoming calls
They are now able to reach me. It seems to have been a temporary problem.
So, no more issue.
Thanks.
So, no more issue.
Thanks.
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Problem with international incoming calls
Ok. Happy to hear it worked itself out
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.