Set my Linksys 2102 ATA adapter with settings I received from FreePhoneLine.
When I finished, I checked my connection on their web site. It says SIP Status: connected.
I can make outgoing calls now, seems pretty clear.
Problem is receiving, it goes straight to voicemail.
Voicemail works fine, it can receive messages.
Any ideas?
New customer - can't receive calls
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barbus
- Just Passing Thru
- Posts: 12
- Joined: 12/15/2012
- SIP Device Name: Linksys 2102
- Firmware Version: 5.2.10
- Computer OS: Windows 7
- Router: Netgear WNDR3700AV
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: New customer - can't receive calls
What do you currently have set as rings before VM?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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barbus
- Just Passing Thru
- Posts: 12
- Joined: 12/15/2012
- SIP Device Name: Linksys 2102
- Firmware Version: 5.2.10
- Computer OS: Windows 7
- Router: Netgear WNDR3700AV
Re: New customer - can't receive calls
That was the first I checked...No matter what number I set there, the phone is not ringing at all. It goes straight to VM.
The only way I was able to make it work is to connect the ATA to the back of my router.
It used to be Modem->ATA->Router->PC.
Now it is Modem->Router->ATA/PC.
The only way I was able to make it work is to connect the ATA to the back of my router.
It used to be Modem->ATA->Router->PC.
Now it is Modem->Router->ATA/PC.
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dibsmft
- *Go-To Guy*
- Posts: 651
- Joined: 05/11/2011
- SIP Device Name: Yealink T22 (SPA3102 GS286)
- Firmware Version: 7.60.0.110
- ISP Name: Bell-Aliant DSL
- Computer OS: Linux Mint
- Router: Speedstream 6520
- Smartphone Model: Google Nexus 5
- Android Version: 3.2.1
- Location: St. John's NL
Re: New customer - can't receive calls
Again, the Linksys ATA of then need you to run STUN with a server of your choice (eg. stun.callwithus.com), Nat Keepalive and Nat mapping enable. It may or may not cure the problem.