FPL needs repeated rebooting modem, what's wrong?

[vostro]

I have three FPL connected to two SPA2102, today I found it keeps getting disconnected for all of three but could get back if rebooting modems. My internet stays stable connection with trading software connected all the time without any interruption. I don't think both modems suffer same issue at same time, but might be something else. Anybody has any idea?

[dibsmft]

You need to configure each SPA2102 with a separate static IP and forward suitable ports to each for SIP. Have you done this?

[vostro]

Yes, I did it since day one and it works great for past years but recently I noticed there was interruption some time when there is no dial tone for one line but other line is ok. Now all three lines got problem for constantly got disconnected which is very annoying and unusable. I didn't change any settings in SPA2102 and router.

[wasolk]

I have exactly the same problem and it appeared in the last few days... I never touched my pap2t for months. Everything was working perfectly! But now I have the error "Can't connect to login server" once in a while and not in the same times for the two lines. It's really strange!

[FONGO_mike]

Please view the posting here: http://forum.fongo.com/viewtopic.php?f=11&t=7286

[qluong]

How do we call support? I don't see any support numbers. Also, I sent 2 PMs but they appear to be stuck in the Outbox. Are these messages actually sent when they are in the outbox?

Since I got back from Christmas vacation, my phone service through freephoneline.ca keeps going down. My internet connection has been good the whole time but my phone always seems to stop working. When I pick up the phone, I get a dial tone but when I make a call it takes about 15-20 seconds then I get a busy signal. If I call the same number with my cell phone, it works no problem. If I reboot my ATA, then I am able to make outgoing calls again but if I check later it isn't working again.

I purchased Grandstream HT287 ATA from freephoneline.ca and used the configuration that was provided. Any help would be greatly appreciated.

[dibsmft]

How do we call support? I don't see any support numbers. Also, I sent 2 PMs but they appear to be stuck in the Outbox. Are these messages actually sent when they are in the outbox?

Since I got back from Christmas vacation, my phone service through freephoneline.ca keeps going down. My internet connection has been good the whole time but my phone always seems to stop working. When I pick up the phone, I get a dial tone but when I make a call it takes about 15-20 seconds then I get a busy signal. If I call the same number with my cell phone, it works no problem. If I reboot my ATA, then I am able to make outgoing calls again but if I check later it isn't working again.

I purchased Grandstream HT287 ATA from freephoneline.ca and used the configuration that was provided. Any help would be greatly appreciated.

Assuming that your problems are not connected with the work that FPL is doing on its servers, then your router and ATA are not correctly configured somewhere in the setup. The setup may have worked OK for a long time but somewhere something has changed (it might be very minor) and now the incorrect configuration raises its ugly head. First, think back, has anything changed in your network recently (this could be big like a chage of ISP or router or much more minor like adding a device like a game station that is a ports glutton.

[FONGO_mike]

How do we call support? I don't see any support numbers. Also, I sent 2 PMs but they appear to be stuck in the Outbox. Are these messages actually sent when they are in the outbox?

it will show in your outbox, but it has still been sent.

[qluong]

How do we call support? I don't see any support numbers. Also, I sent 2 PMs but they appear to be stuck in the Outbox. Are these messages actually sent when they are in the outbox?

Since I got back from Christmas vacation, my phone service through freephoneline.ca keeps going down. My internet connection has been good the whole time but my phone always seems to stop working. When I pick up the phone, I get a dial tone but when I make a call it takes about 15-20 seconds then I get a busy signal. If I call the same number with my cell phone, it works no problem. If I reboot my ATA, then I am able to make outgoing calls again but if I check later it isn't working again.

I purchased Grandstream HT287 ATA from freephoneline.ca and used the configuration that was provided. Any help would be greatly appreciated.

Assuming that your problems are not connected with the work that FPL is doing on its servers, then your router and ATA are not correctly configured somewhere in the setup. The setup may have worked OK for a long time but somewhere something has changed (it might be very minor) and now the incorrect configuration raises its ugly head. First, think back, has anything changed in your network recently (this could be big like a chage of ISP or router or much more minor like adding a device like a game station that is a ports glutton.

Seems like the issue has finally just resolved itself. Fingers crossed that the issue is gone. Thanks for the info!