Which ports to forward?

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colesy
Quiet One
Posts: 37
Joined: 12/11/2012
ISP Name: Bell DSL 2mbps
Computer OS: Windows 7
Router: 2Wire

Which ports to forward?

Post by colesy »

My Fongo has worked fine from day one without forwarding any ports to the ATA. Will I run into any issues if I don't do any port forwarding? Could it help with quality of calls at all? I find I can hear most people fine, but they complain now and then that I am cutting out quite a bit. I figure it's because of my slow internet. I am on 2mbps, but usually get around 1.5mbps. Unfortunately it's the fastest I can get.
User avatar
lustucru
Technical Support
Posts: 210
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Re: Which ports to forward?

Post by lustucru »

Ports to forward (UDP) are 5060, 5061, 6060, 6061, 10000, 13000, 13001, 2000.

I used to have connection problems with a low speed Internet. All these problems were resolved when I switched to Bell Internet 15/10 and the sound quality is even higher than a conventional landline phone.

The modem/router need also to be QoS.
User avatar
lustucru
Technical Support
Posts: 210
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Re: Which ports to forward?

Post by lustucru »

The last port is 20000, not 2000.

Sorry for the typo.
colesy
Quiet One
Posts: 37
Joined: 12/11/2012
ISP Name: Bell DSL 2mbps
Computer OS: Windows 7
Router: 2Wire

Re: Which ports to forward?

Post by colesy »

Ok I will do that right now. So will the port forwarding improve quality at all, or just reliability? I can't get anything higher than the 2mbps DSL that I have.
User avatar
lustucru
Technical Support
Posts: 210
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Re: Which ports to forward?

Post by lustucru »

Port forwarding does not improve quality and all VOIP sites recommend a high speed connection in order to have a good quality sound.