Possible service interruption for some users Dec 19th, 2012

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Re: Possible service interruption for some users Dec 19th, 2

Postby Mallox » 12/21/2012

Me too 2344.. Montreal
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Re: Possible service interruption for some users Dec 19th, 2

Postby BigD » 12/21/2012

yup, but cant receive call.
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Re: Possible service interruption for some users Dec 19th, 2

Postby Mallox » 12/21/2012

Yes, you're right. It's register, but nothing work, can't receive or make a call
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Re: Possible service interruption for some users Dec 19th, 2

Postby BigD » 12/22/2012

Mallox wrote:Yes, you're right. It's register, but nothing work, can't receive or make a call

I can make a call but receiving.
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Re: Possible service interruption for some users Dec 19th, 2

Postby skyskysky » 12/22/2012

Why is the register expires being set to 2 hours? That's a crazy amount of time, my snom m9 hardware client won't accept 7200s as a value even if the server "forces", it's 3600s max.
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Re: Possible service interruption for some users Dec 19th, 2

Postby xtos » 12/22/2012

I am having many problems too...... can this be some wired December 21, 2012 thing? I also have some problems with my internet, Cell Phone and Other Devices.

I really hope this is Fixed Very Soon!!!

Thanks
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Re: Possible service interruption for some users Dec 19th, 2

Postby Hyrules » 12/22/2012

I'm having an issue too with outgoing and incoming calls. Some make it some dont. Sometimes the phone rings but there is jo one on the other end of the line when there is actually someone calling. Yesterday i had an error code when i tried to call error 401. I had to reset my ata.
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Re: Possible service interruption for some users Dec 19th, 2

Postby zgnomis » 12/22/2012

Here in Waterloo, ON can't register since 8pm Dec 21, and problem still persists Dec 22nd 8:23am. Fongo team please update on what's going on....
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Re: Possible service interruption for some users Dec 19th, 2

Postby zgnomis » 12/22/2012

Register Failed: 408 Request Timeout (server=208.65.240.44:5060; retry in 9s)
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Re: Possible service interruption for some users Dec 19th, 2

Postby Hyrules » 12/22/2012

Would be interesting to have an update. My father almost missed a call at 4am for his job and was pissed. He was not really happy and unfortunately might be thinking of going back to videotron. I hope this resolve soon.

I have found some kind of patterns in the calls not working on my side. Most of the time it's or cellphone callers or private numbers. Maybe just a coincidence but when his work called this morning it was an unkown caller.
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Re: Possible service interruption for some users Dec 19th, 2

Postby shanshuixing » 12/22/2012

Here is in Richmond Hill, ON. My phone is ok to call out, but cannot receive call...
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Re: Possible service interruption for some users Dec 19th, 2

Postby johnf » 12/22/2012

shanshuixing wrote:Here is in Richmond Hill, ON. My phone is ok to call out, but cannot receive call...

same here in Scarborough, on. incoming call not ringing. call forward working but after about ten rings insead of setting ring numbers, voicemail not working
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Re: Possible service interruption for some users Dec 19th, 2

Postby awan » 12/22/2012

When some one calls me, I can not hear the voice of the caller. My voice is heard on the other side.

Using SPA 2100
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Re: Possible service interruption for some users Dec 19th, 2

Postby jenom » 12/22/2012

registering is ok, outgoing calls are ok, incoming calls : my voice heard other end, I can not hear caller
voicemail also does not work
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Re: Possible service interruption for some users Dec 19th, 2

Postby Hyrules » 12/22/2012

Yes registration is ok. Incoming call seems ok but outgoing ring 2 time then nothing. I have to hang up and recall to get the line.
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Re: Possible service interruption for some users Dec 19th, 2

Postby mebwp » 12/22/2012

[quote="awan"]When some one calls me, I can not hear the voice of the caller. My voice is heard on the other side.



Same problem.
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Re: Possible service interruption for some users Dec 19th, 2

Postby Hyrules » 12/22/2012

Same thing here. It's miss and hit with the phoneline right now.
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Re: Possible service interruption for some users Dec 19th, 2

Postby vostro » 12/22/2012

my lines come back with no fishy port scan from voip server.
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Re: Possible service interruption for some users Dec 19th, 2

Postby KenFPL » 12/22/2012

Still having issues on December 22. When can we expect these issues to be resolved?
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Re: Possible service interruption for some users Dec 19th, 2

Postby zirox » 12/22/2012

KenFPL wrote:Still having issues on December 22. When can we expect these issues to be resolved?


Same problem as everyone else here in Montreal! Phone rings, people hear my voice clearly , but I don't hear their voices! My settings are all ok, line is registered. :!: :o
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Re: Possible service interruption for some users Dec 19th, 2

Postby janmic » 12/22/2012

outgoing calls work but no incoming call since yesterday.
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Re: Possible service interruption for some users Dec 19th, 2

Postby jalalfares » 12/22/2012

Can't hear the caller voice since yesterday
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Re: Possible service interruption for some users Dec 19th, 2

Postby mysaurin » 12/22/2012

I have the same issue, I have to keep rebooting the ATA frequently. This is annoying to keep looking at your ATA if it is working or not?

Another thing why call forwarding stopped working? when somebody calls the calls do not go to voice either, how long should it take to come to normal?
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Re: Possible service interruption for some users Dec 19th, 2

Postby johnf » 12/22/2012

johnf wrote:
shanshuixing wrote:Here is in Richmond Hill, ON. My phone is ok to call out, but cannot receive call...

same here in Scarborough, on. incoming call not ringing. call forward working but after about ten rings insead of setting ring numbers, voicemail not working

update: everything seems back to normal as of 4pm, Dec 22 here.
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Re: Possible service interruption for some users Dec 19th, 2

Postby Hyrules » 12/22/2012

i'm still skeptical until I hear from FPL / Fongo. Some call come in perfectly sometimes I can call without problems. sometimes not.
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