Phone line completely DEAD

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awan
Active Poster
Posts: 63
Joined: 02/18/2010
SIP Device Name: Softphone/Linksys3102/SPA2100
ISP Name: ACANAC

Re: Phone line completely DEAD

Post by awan »

Please check my solution at the following thread

http://forum.fongo.com/viewtopic.php?f=8&t=7334
dibsmft
*Go-To Guy*
Posts: 651
Joined: 05/11/2011
SIP Device Name: Yealink T22 (SPA3102 GS286)
Firmware Version: 7.60.0.110
ISP Name: Bell-Aliant DSL
Computer OS: Linux Mint
Router: Speedstream 6520
Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: Phone line completely DEAD

Post by dibsmft »

crusader9 wrote:
dibsmft wrote:
crusader9 wrote:Unable to receive calls as of this morning- caller gets no ring, just a busy signal.

No problems without outbound calls
That seems like a configuration problem. For now try running STUN (eg. server stun.callwithus.com) as well as NAT Keep alive and NAT Keep Alive.
Nope I disagree. Any Bell/Telus line (My Cell, Relatives, etc) that attempts to call my VoIP # gets a busy/disconnect. I'm using my FPL to make outgoing calls and can hear the remote end without issue and they can hear me. Even when a Fongo / FPL number attempts to call me the call goes through successfully. My phone number was ported from Bell a couple weeks ago and was working fine until around last night.
Check the manual for you ATA for information on this. I have had experiences similar to yours with my DID Number (not from Fongo) but it was cured by the tweaks suggested. I do think the Fongo should run it own STUN server if they cannot afford to upgrade their servers ability to negotiate NATs.