FPL and Alarm

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Avster
Just Passing Thru
Posts: 18
Joined: 01/25/2010
SIP Device Name: SPA 2102
ISP Name: Acanac
Computer OS: XP

FPL and Alarm

Post by Avster »

Hello
I just ported my number to FPL and wired my ATA straight to the wall jack to get phone access to whole the jacks in the home. I noticed that my alarm stop[ed working. I called my monitoring company and sure enough there was no communication between the unit and the center even though there is a live phone tone to the alarm panel. They mentioned FPL does not support alarm protocols. Does anyone know if this is correct?
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zoro
Quiet One
Posts: 31
Joined: 05/10/2011
SIP Device Name: PAP2T-NA
Firmware Version: 5.6
ISP Name: ROGERS
Computer OS: WinXP
Router: TomatoRAF

Re: FPL and Alarm

Post by zoro »

You should have talked to alarm company, or search Google before making decision, as no alarm company as I know of will support over VoIP phone. FPL is not excemtion to it. Simply, every alarm company will tell you "VoIP not supported".

Therefore, if you have 3G as fail over solution with your current alarm system, you're OK, Otherwise, you have to switch system alarm to 3G as primary and the only way of communication with alarm company server and no more regular phone line.

This is how I have with Alarm Force and I had asked other alarm companies and they do the same.

Hope this helps.
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seagame2001
Tried and True
Posts: 396
Joined: 11/27/2010
SIP Device Name: Linksys PAP2T
Firmware Version: Groundwire
ISP Name: 3web
Computer OS: Windows 7
Router: Dlink-DD-WRT
Smartphone Model: iPhone 4
iOS Version: 5.1.1

Re: FPL and Alarm

Post by seagame2001 »

Avster wrote:Hello
I just ported my number to FPL and wired my ATA straight to the wall jack to get phone access to whole the jacks in the home. I noticed that my alarm stop[ed working. I called my monitoring company and sure enough there was no communication between the unit and the center even though there is a live phone tone to the alarm panel. They mentioned FPL does not support alarm protocols. Does anyone know if this is correct?

Hi I just want to ask when you wired your ATA straight to the wall jack to get phone access to the whole jacks in your house, do you get incoming call rings on your phone?
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dana_aki
Just Passing Thru
Posts: 19
Joined: 12/20/2012
SIP Device Name: SPA2102
ISP Name: ACANAC 28MBPS (Cable)
Computer OS: XP
Router: Belkin Wireless G Router

Re: FPL and Alarm

Post by dana_aki »

seagame2001 wrote:
Avster wrote:Hello
I just ported my number to FPL and wired my ATA straight to the wall jack to get phone access to whole the jacks in the home. I noticed that my alarm stop[ed working. I called my monitoring company and sure enough there was no communication between the unit and the center even though there is a live phone tone to the alarm panel. They mentioned FPL does not support alarm protocols. Does anyone know if this is correct?

Hi I just want to ask when you wired your ATA straight to the wall jack to get phone access to the whole jacks in your house, do you get incoming call rings on your phone?
Yes i get incoming calls to all jacks? why the question?
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